Operation and Maintenance

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We provide total management, from proposing measures to operation and verification,
from the experience we have gained over more than half a century in the water and wastewater facility business.
We help support safe and efficient water and wastewater systems.

We provide total management, from proposing measures to operation and verification, from the experience we have gained over more than half a century in the water and wastewater facility business. We help support safe and efficient water and wastewater systems.

WA's Management Program

Water Agency (WA) has established water management systems using a range of operation programs and ICT systems in order to provide more efficient operation and management of water and wastewater plants.

Operation Program

This tool forms the core of our water management, utilizing ICT and devices like the remote monitoring and control system and the water supply quality monitoring system we have developed ourselves.

Automatic Water Quality Control System (wastewater)

Wastewater plants that automatically measure the quality of incoming water can greatly reduce the operating costs by using this system, which provides an automatic control function and a remote monitoring control function.

Water Supply Quality Monitoring System

In this system, turbidity, chromaticity, residual chlorine, and pressure are continuously measured at water supply facilities and water supply pipe ends, and such daily inspection items and water supply pressure are monitored automatically, ensuring the safety of the water supply.

Status Monitoring Systems

Status monitoring systems diagnose in real time the values obtained by the various sensors, including minor irregularities that are hard to detect visually or with the other senses, and alert the manager before the equipment experiences a sudden failure. Continuous monitoring of equipment status can reduce both the risks of sudden failure and repair costs.

Information Disclosure System Using a Digital Signage System

This system is used to disclose information to local authorities and general public to meet our responsibility for explaining the work that Water Agency carries out. Real time water data and the results of water quality analysis tests we perform are available to the general public in municipal office lobbies or reception rooms using a digital signage system.

Remote Monitoring System Using the Cloud

This cutting-edge monitoring system uses the Internet to allow us to monitor information such as pump operation status, alerts, water levels, and operating time data using PCs, tablets, or smartphones.

Energy-Saving Program

This program is used to survey energy usage in facilities, then implement, operate, and maintain energy use amounts through unified, centralized management. We offer energy-saving measures to meet our customers needs.

Quality Management

To preserve the environment and our way of life in each region, each of our employees aims to improve the quality and efficiency of their work and contribute to the sustained development of society.

VOC Program

Our VOC (Voice of Customer) initiative is about listening honestly to what our customers have to say about our company and using it to improve our services.

Work Monitoring

Regular work monitoring is done in order to manage the quality of work and ensure it is done properly. The person in charge in the Quality Management Department checks work performance status, compliance, workplace environment, and so on from the perspective of a third party. If any problems are found, they are corrected promptly and staff retrained. Any points that score particularly highly, however, are expanded horizontally across all our offices, leading to improved quality company-wide.

Quality Management System <ISO9001>

We has hold ISO 9001 certification since July 2000.

Risk Management

As a company that connects people and water, Water Agency works to improve water hygiene standards and continue its business in order to protect the health and safety of all people related to its business activities.

Health and Safety Management

We have a health and safety policy that clearly lays out our basic philosophy and action guidelines for health and safety management at Water Agency, promoting initiatives for greater safety.

Emergency notification system

This system allows us to receive emergency notifications or warnings about a typhoon, sudden storm, earthquake or other disaster and failures of facilities and equipment, and automatically send voice messages, e-mails, and faxes to the people in charge.

Risk Management Center

We collect emergency notifications from disasters around the country and failure warnings from facility equipment at our Risk Management Center through the use of our emergency notification system where operators are on standby 24 hours a day, forming a backup system for emergencies.

Health and Safety Management system <OHSAS18001>

We has hold OHSAS18001 certification since March 2015.

Related Products

Level Reporter Z immersion-type Water Level Meters

The Level Reporter Z is a device for measuring and controlling water levels cheaply and stably in manhole pumping plants and wastewater plants. It includes a sensor and transmitter, and after fifteen years of revisions and improvements since it was first released, we have now sold more than 3,700 sensors and more than 2,000 transmitters.

TW-100 Water Distribution Monitor

We have been developing an automatic water quality measuring device that can remotely monitor water quality effectively and constantly at water treatment plants, waterworks, and supply pipe terminals. The TW-100 we have developed and sell can continuously measure the seven components of water quality: free residual chlorine concentration, turbidity, chromaticity, water pressure, pH, conductivity, and water temperature.